Terms & Conditions
Marije Roos (after this called MR), is deeply valuing a movement toward a world where everyone’s needs matter. This means everyone’s needs are heard, recognized and deeply considered.
I would like to check if you agree to the following points. If you have a request for something to be written differently in these ‘terms and conditions’, please contact me directly. I am open to a dialogue to figure out a text that works for both of us:
❥ If you decide to leave the course, workshop or program at anytime before the end, you engage yourself in paying the full participation fee.
This is in order to care for my energy in organizing a course, as well as due to the fact that otherwise your place could have been offered to someone else from the waiting list.
❥ In case there are less than 8 participants for a course and less then 5 couples, I reserve the right to cancel the course no later than 4 days before the course is due to start. In such cases we will refund the full amount you paid or the pre-payment you paid within 1 week of the cancellation announcement.
This is in order to care for the time and energy investment of the trainer and for the sense of the experience of being a group.
❥ It is your personal responsibility to inform the trainer/s of your health status (physical and mental), and/or use of medication, etc.
This is in order to create safety and clarity for you and the trainers.
❥ I am not liable for any physical and/or psychological damage you claim to have acquired due to participation in the course/training.
This is in order to have a shared agreement about the notion of ‘self- responsibility’. We encourage you to speak up when things do not feel safe to you in any way. We encourage you to be in gentle listening with yourself and take any measurements to take care of your well-being. Safety is really important to us, and each person needs different ways to care for it. We deeply care to support you in that.
❥ The participant will recompense any damages they cause to movable and immovable property on the property the course/training is held.
This is in order to have a shared agreement about the notion of ‘self responsibility’.
❥ About Online course recording:
– unless stated clearly otherwise on the website: Online meetings will be recorded (Video) and shared with the group to view. Also participants joining the course within 3 weeks after the start of the course will receive the recordings of the sessions they have missed.
– The recordings will be shared with the option to be viewed (not downloadable) with Google Drive, Vimeo or any other platform
– The recordings will be available to view until 3 weeks after the last session.
– We ask you to hold the strong intention to keep the recordings exclusively for yourself. In this way we want to care for everyone’s privacy and choice, including the trainer’s choice.
We offer recordings in order to support the participant’s learning, as well as, as much as possible, to care for the privacy of all involved.
❥ In case of a complaint, here is the complaint procedure in steps: Complaints process
❥ Confidentiality: All communication with me (within and outside the course) will be dealt with confidentiality. The participant’s info is saved on my google drive.
❥ ‘The regret period’:
Upon registration, you can cancel free of charge within 72 hours of your registration (except within -14 days before the start of the course).
❥ Cancellation of a course or programs
If you cancel up to 12 weeks before the start of a training, 20% of the course/program amount will be charged. This payment obligation also applies if the payment had not yet been made or if you have an instalment payment plan. The start date of the cours, program is considered the start date.
If you cancel between 12 and 10 weeks before the start of the training, 50% of the course/program amount will be charged. This payment obligation also applies if the payment had not yet been made or if you have an instalment payment plan.
If you cancel between 10 weeks and 6 weeks before the start of the training, 75% of the course/program amount will be charged. This payment obligation also applies if the payment had not yet been made or if you have an instalment payment plan.
If you cancel between 6 weeks and 0 days before the start of the training, 100% of the course/program amount will be charged. This payment obligation also applies if the payment had not yet been made, minus the costs for accommodation if they can still be canceled at the location. This payment obligation also applies if the payment had not yet been made or if you have an instalment payment plan.
If you cancel, you can, if the group is full and with the consent of MR, have someone else who meets the admission requirements register in your place. In this case, a 50 Euro administration fee will be deducted from the refunded amount. I will also do my best to fill your spot until 1 week before the start of the group.